Clicking an icon will open a tool or process a command that might also exist on a program's menu bar. Problems in this part of an interface are uncommon, however if you find yourself repeatedly clicking an icon with no results, you can correctly describe the problem by referring to the toolbar. Minimize, Restore, and Exit buttons - these three buttons are usually located on the right-most upper part of a program's interface and each allow you to minimize a program's screen, restore it to its original size, or shut down the program completely. Sure, computer stores do their best to keep their inventory up to date, but when you can download version 5.6042 of a shareware program as opposed to buying a commercial 3.0 version from the local computer shop, there's just no comparison. Which brings up our next point. Just where does one get shareware? They "operate" whenever there's a conflict among commands. Remember that computers essentially run off of a series of commands and it's usually a smooth process. But when one command conflicts with another command - or when one command asks for a process or information that isn't available, the computer returns results that aren't useable. You can reach these systems by calling the phone number associated with the product that you're having trouble with. Calls may be free (1-800 or 1-877 number), or they may cost a small fee (1-900). 6. PC support groups or user groups are another option for help. These are groups that meet in libraries, computer stores, or other local areas and they discuss all sorts of issues related with a particular product. " This small compact utility allows users to organize contacts by name, location, group, or number and it give users ample space to fully describe each. Compared to Microsoft's Access database program, its user-friendly Address Book is a Godsend to new computer users. Calculator. Calculator has been a Windows accessory even from its first debut in Windows 1.0. You could even block instant messaging and email from anyone who isn't a fellow AOL user. Other tools available online operate similar to the way that AOL's Parental Control settings work, however no collection of tools could replace the reinforcement of mom and dad. Never let your children speak with strangers and never leave them alone at the computer unattended.